Contact Us
  • Customer Service Line for Private Persons: 0844 400 844 

  • To learn more, e-mail us at:

  • AIG Europe Limited, London
    Zweigniederlassung Opfikon
    Sägereistrasse 29
    CH-8152 Glattbrugg

    Tel No:  +41 (0)43 333 37 00
    Fax No: +41 (0)43 333 37 99
  • AIG Europe Limited, London
    Succursale de Genève

    Avenue Louis-Casaï 1
    CH-1211 Genève 28
    Tel No:  +41 (0)22 747 77 25
    Fax No: +41 (0)22 747 79 90

  • AIG Europe Limited, London
    Zweigniederlassung Schaan
    Zollstrasse 23
    FL-9494 Schaan
    Tel No: +423 237 68 81
    FaxNo: +423 237 68 89
  • New-Property-Casualty-banner
About Chartis / AIG

AIG Europe Limited is a subsidiary of American International Group, Inc. (AIG).

AIG is a leading international insurance organization serving customers in more than 100 countries and jurisdictions.  AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG - The company at a glance

Important Information Concerning the Transfer of Insurance Policies

We are pleased to inform our customers, brokers and distribution partners, that insurance policies issued by Chartis Europe S.A., incepting on or before 30 November 2012 (and any associated claims), have now been transferred to AIG Europe Limited. AIG Europe Limited was previously known as Chartis Europe Limited. 

Other than the change in insurer, this change does not affect our clients or policyholders in any way, nor does it impact the terms and conditions of our insurance policies or the ability to claim. The same teams continue to provide expert underwriting and claims handling services and you can contact us in the normal way.

The transfer of your insurance policy means that the AIG company that controls your personal information has also changed from Chartis Europe S.A. to AIG Europe Limited. Our use of your personal information otherwise remains unchanged and we will continue to protect it as we have always done. You can find more information about how AIG uses your personal information by viewing our privacy policy accessible at the bottom of this page.

AIG Europe Limited remains committed to delivering the high quality service, solutions and expertise that you have come to expect from a world leader in insurance and we look forward to continuing our relationship with you as your insurer of choice.


About Our Legal Restructuring 

Frequently Asked Questions